Shipping policy
Thank you for considering JSandiClothing.com for your shopping needs. Below is our shipping policy for all general products sold on our website:
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Shipping Rates and Delivery Time: We offer flat-rate shipping within the United States for all orders, which will be calculated during checkout. Delivery time for standard shipping is 5-7 business days from the date of purchase. We also offer expedited shipping options, which will be available during checkout at an additional cost.
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Order Processing Time: Orders are typically processed and shipped within 1-2 business days after they are placed. Please note that orders placed on weekends or holidays will be processed on the next business day.
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Shipping Carriers: We use reputable carriers such as USPS, UPS, and FedEx for our shipping services. Once your order has shipped, you will receive a shipping confirmation email with a tracking number so that you can track your package.
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Address Changes: Please ensure that your shipping address is correct before placing your order. If you need to make changes to your shipping address after your order has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to change the shipping address once your order has been shipped.
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Lost or Stolen Packages: JSandiClothing.com is not responsible for lost or stolen packages. If you believe that your package has been lost or stolen, please contact the shipping carrier directly to file a claim. We will do our best to assist you in any way we can.
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Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.
We strive to provide excellent customer service and ensure that our customers are satisfied with their purchases. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.